At Coldwell Banker American Homes, we believe that being a real estate partner means more than just helping you buy or sell a house—it means being an active, supportive part of the place you call home.
That is why we are thrilled to announce the launch of our brand-new initiative: Community@American Homes.

We know that our clients and neighbors have questions that go far beyond the closing table. To help provide answers, we are launching a seasonal speaker series. Three to four times a year, we will host expert-led, virtual sessions via Zoom, covering a variety...
The transformation of a house into a home is one of the most significant journeys an individual can take. At Coldwell Banker American Homes, our team is dedicated to guiding clients through this milestone with expertise and genuine care.
Through the stories of our award-winning agents, we offer a glimpse into the heartbeat of our company and what it truly means to be a part of the American Homes family.
At our recent awards gala, we asked our top performers a simple yet profound question: "What fundamentally drives you in your work?" The answers were as diverse as our team, but a common thread of passion and purpose emerged.
Impact and Memories: For many, the joy comes from the lasting impact they have on families. Frank Antonelli shared, "What drives me is I love when I get to help people with one of their biggest dreams and I love helping them start their life and being able to create memories that'll last them a lifetime".
The Power of Gratitude: The real estate process is complex, and seeing it culminate in a successful closing is immensely rewarding. John Geldert noted, "There's a gratefulness in this business that when everything's done right, it all comes together and you're doing good".
A Commitment to Service: Navigating one of life's most significant decisions requires trust. John Gandolfo emphasized, "Real estate is one of the biggest decisions somebody makes in their life and we take that very seriously". Dennis Fassett echoed this, stating his drive is rooted in "servicing the customer".
We believe that professional success is deeply intertwined with personal happiness. For our agents, the support of their own families is the engine that powers their careers.
Family as Fuel: Demetri Aziz, Dana McCann, and Maryann Whitman all cited their families as their primary motivation. Maryann Whitman noted that achieving her goals helps her "give back to them".
Loving the Journey: Nordinna Carditi shared a sentiment many on our team feel: "What drives me in my work is that I love what I do. I like making a difference in people's lives and to be trusted and to guide them".
Rewarding Work: For Shanita Brown, the trust her clients place in her makes her role "the most rewarding job that I could ever ask for".
When you join our team, you're not just starting a job; you're joining a community of professionals who are passionate about helping others achieve their dreams.
As Amy Weinhauer summarized, the core of our business is about the people: "I am driven by the core of this business because of the factor of meeting people, helping people achieve their dreams, and I can have them come into my world and achieve their dreams with them".
If you are looking for a career where your work has a tangible, positive impact on your community and where you are supported by a culture that values excellence and family, we invite you to explore the opportunities at Coldwell Banker American Homes.
Ready to start your journey with us?
#RealEstateCareers #ColdwellBanker #AmericanHomes #RealEstateAgent #CareerGrowth #SuccessCulture
Stop dreaming about a better career and start building one. Download our comprehensive career package to see how we provide the tools, culture, and support you need to succeed.
Spring brings fresh starts to our vibrant neighborhood. We value our deep local roots here. Our team supports local growth and joy. We invite you to a special day. The East Meadow Chamber of Commerce hosts this event. It is the 7th Annual Egg Hunt. This gathering unites our wonderful community. Families find many ways to connect here. We love seeing neighbors meet and smile.
Mark your calendars for April 4, 2026. The fun starts at 10:00 AM sharp. We will meet at Veterans Memorial Park. The address is 1700 Prospect Ave. This park is a local treasure. East Meadow offers beautiful spaces for families. We appreciate the beauty of our area. Our office proudly serves this local region. We know the value of this community. You will find us near the action.
Success in real estate is rarely an accident. It is the result of intentional planning, consistent execution, and the ability to find opportunities where others see obstacles. In a shifting market, the difference between those who struggle and those who thrive often comes down to a specific set of fundamentals and a refined mindset.
In this episode of the Work Hard, Play Hard, Give Back podcast, Mike Litner sits down with Jason Waugh, CEO of Coldwell Banker Affiliates Worldwide. With over 33 years in the industry, Jason shares his perspective on managing a global network of over 100,000 agents and how individual agents can position themselves to take their "unfair share" of the market in any cycle.
Jason identifies three core best practices that remain consistent regardless of market conditions. These aren't "basics"—they are the essential pillars of a sustainable business.
Control your "Internal MAP"—Mindset, Attitude, and Perspective. If you cannot impact or influence an outcome, do not give it your time or attention. Focus exclusively on the activities that drive results [00:17:20].
In this highlight, Jason explains why a flat market is actually a gift for growth-minded agents.
Jason Waugh: "The best time to take your unfair share is in a contracting or flat market. Why? Because when the tide rises, it lifts all boats—it levels the playing field. But when things are tough, consumers look for experience. They look for strength. Now is the time to lay the groundwork, so when the market pivots, you don't just grow—you ricochet."
Many agents fear a contracting or flat market, but Jason views these cycles as the prime opportunity to grow market share. When the market is "high-flying," the playing field is leveled, and consumers may not see the true value of a professional broker. However, in a difficult market, consumers and agents alike gravitate toward brands with proven tools, systems, and support [00:16:49].
Laying the groundwork during a downturn allows you to "ricochet" out of the low market and capture significant share when the upswing begins [00:15:32]. This requires a transition from being "fickle" about new trends to being disciplined about the fundamentals.
A cautionary tale on why personal connection beats automated systems every time.
Jason Waugh: "I'll never forget this broker. He asked a homeowner, 'Why aren't you working with that local agent? You seemed impressed with her.' And they told him: 'Well, we do like her, but we're not sure she likes *us*. We never heard from her again.' Fortune is in the follow-up. If you aren't feeding those relationships, someone else will."
The "optional growth" in the current era lies in how agents leverage technology like AI. Jason suggests that the most effective use of AI is not replacing the agent, but creating backend efficiencies [00:21:02].
By using AI to handle administrative tasks and mechanics, agents can repurpose their time back into building relationships. "Agents are only in position to make money when they are face-to-face with a buyer or seller," Mike notes. AI should be the engine that gets you to those meetings faster [00:21:54].
Mike and Jason discuss the true role of tech in a modern real estate business.
Mike Litner: "Agents only make money when they're face-to-face with a buyer or seller. Everything else is nonsense."
Jason Waugh: "Exactly. AI isn't about replacing you; it's about creating efficiency in the background so you can repurpose your time back into relevance and relationships. Jump into the deep end—embrace it to get back to the people."
When asked what the "best" CRM is, Jason's answer is simple: "The one you'll use" [00:29:39]. Don't get distracted by over-complicated tech; choose the tools that fit your routine.
A common denominator among the top 1% of earners is an "attitude of gratitude" and a commitment to community involvement [00:18:20]. Real estate is a service business at its heart. Being a "tastemaker" in your community builds the compassion and empathy necessary for long-term success [00:41:49].
If you enjoyed this episode, please subscribe to the podcast and join our community of real estate professionals committed to excellence. For more insights on building your personal brand, explore our Design Concierge services.
How intentional due diligence and "old school" family values protect your biggest investments.
In the New York real estate market, a successful closing is rarely accidental. It is the result of intentional planning and strategic execution. Mike Litzner recently sat down with real estate attorney Ron Alber of the Alber Law Group to discuss the legal hurdles that can derail a deal and why treating clients like family is the secret to high-stakes success.
According to Alber, the most common mistake homeowners make is skipping due diligence before listing their property. "Not doing their diligence before engaging in the process" is a hurdle that often leads to last-minute stress at the closing table. [00:03:28]
In New York, standard contracts typically require the seller to represent that the home is a legal dwelling. This means ensuring all improvements—from extensions to decks—have the proper paperwork. [00:04:50]
Pro Tip: Legalizing problematic improvements, like a dormer, before listing can significantly increase your home's resale value and ensure a fluid transaction. [00:05:54]
Market conditions often dictate legal flexibility. During the "COVID marketplace" (2020-2022), many lenders and buyers were willing to overlook missing paperwork to secure a home in an escalating market. [00:07:08]
Today, the landscape has shifted. Banks have become more demanding, and municipalities are providing more detailed C of Os, leaving "less room for improvisation." [00:07:46] Having a competent team that can identify these credit or income hurdles in advance is vital for buyers. [00:08:46]
Real estate is often the centerpiece of a family's legacy. Alber views estate planning not just as a "death" conversation, but as a "life" strategy. "The most important part of your plan is not where your stuff goes when you pass away... it's you. How do we make sure you're cared for while you're here?" [00:22:00]
Pro Tip: Check the NYS Comptroller's website for unclaimed funds. Accessing these now is far simpler than waiting for an estate administration proceeding later. [00:31:26]
Mike Litzner summarizes the ultimate benchmark for a successful agent-client relationship: the closing table hug. "If they're handing you money and hugging you and saying thank you, that's when you know you did a good job." [00:12:07]
If you enjoyed this episode, please subscribe to the Work Hard, Play Hard, Give Back podcast on YouTube for more expert insights on the New York real estate market.